About the job
Role: Personal Assistant to CEO and Chair
Salary: £ 27,633
Position Type: 12 months fixed term maternity cover (Full-time)
Location: Stirling / Hybrid
At WICS, we sit at the heart of Scotland’s water sector: regulating for efficiency, transparency, and long-term public value. Our role is to ensure that Scottish Water delivers high-quality services and investment programmes that are sustainable, cost-effective, and aligned with the ambitions of Ministers.
We’re now looking for a temporary PA to the CEO and Chair to join us on a 12-month fixed term contract to cover maternity leave starting in January 2027.
This is a busy and fulfilling role which provides high-quality executive and administrative support to the CEO and Chair by ensuring effective management of priorities, including controlling schedules, travel arrangements, event planning, resolving scheduling conflicts, and prioritising senior time based on the organisation’s objectives.
You’ll join a dynamic and highly skilled team based in Stirling, with flexibility to work remotely part of the week, generally three days in the office depending on business need.
If you want your skills and experience to shape the smooth running of executive and administrative functions to support the work of the CEO and Chair, this could be the role for you.
What you'll be doing
The PA will perform a range of functions to manage and prioritises the CEO and Chair’s email inbox, handling sensitive information with discretion, and drafting responses when appropriate or converting to actions when necessary.
- Providing effective executive stakeholder engagement by acting as a key coordination point between the CEO, Chair, Leadership Team and wider organisation.
- Coordinating with the Board and Committee Secretary on Commission related communications when required.
- Co-ordinating smooth communication between the Chair, CEO, leadership team and the wider office.
- Anticipating organisational needs and potential challenges, providing solutions and support where needed.
- Providing administrative support to members of the Leadership Team as required, including travel and logistics and travel itineraries prioritising support to the CEO and the Chair.
- Managing and delivering secretariat support for leadership team meetings and all staff meetings, including preparing agendas, compiling and distributing papers and ensuring accurate recording of minutes and actions.
- Coordinating with the Board and Committee Secretary to ensure seamless governance and communication between Commission and Leadership Team priorities, papers and actions.
- Maintaining filing systems ensuring accuracy, easy retrieval adhering to data protection and retention policies.
Who we're looking for
We’re looking for a great PA who keeps everything running smoothly, combining proactivity, discretion, emotional intelligence and exceptional organisational skills to support executives effectively.
You will need:
- Relevant business administration qualification or significant equivalent experience supporting senior leaders in a complex organisational environment.
- Highly proficient in Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint and document collaboration platforms.
- Proactivity and anticipation to anticipate needs, solve problems before they arise and spot opportunities to improve workflow without being asked.
- An effective communicator acting as a liaison between executives, teams, and external stakeholders ensuring information is accurately relayed and understood.
- Discretion and confidentiality with the ability to handle sensitive information with professionalism is critical.
- A positive attitude and professionalism maintaining a calm, upbeat and solution orientated demeanour helps boost office morale and ensures tasks are completed to a high standard.
- A combination of hard skills (organisation and technical ability) and soft skills (emotional intelligence, discretion and adaptability is what sets a good PA apart from a great one.
About us
The Water Industry Commission for Scotland (WICS) is the independent economic regulator of the Scottish water industry. We exist to promote the interests of customers, challenge inefficiency, and enable long-term investment in a sector that underpins public health, climate resilience, and national infrastructure.
We’re a values-led organisation that takes pride in high standards, public service, and collaborative ways of working. Our structure is lean, but our reach is wide and our impact extends from boardrooms to households across Scotland.
Find out more about what we do
What we offer
- A starting salary of £27,633
- A flexible hybrid working environment based in Stirling with a minimum 3-day office attendance per week.
- Membership of the LGPS Defined Benefit Scheme
- Generous annual leave allowance
- Inclusive and supporting working culture
- Opportunity to work in a high performing values-driven team focused on long-term impact with public value at its heart.
How to apply
We welcome applications from a broad range of backgrounds who are passionate about driving better outcomes through evidence, rigour, and public purpose.
Please submit a one-page CV along with a one-page cover letter evidencing how your skills and experience meet the criteria for this role to recruitment@wics.scot.
Applications close on 13 November 2026 at midnight.
Selection
Applicants will be initially selected through assessment of the CV and Cover Letter. Successful candidates will be invited to a competency-based interview.
Eligibility to work in the UK
All applicants must be eligible to work in the UK at the time of employment. For further details regarding the eligibility criteria please access the UK Government website by following this link: https://www.gov.uk/prove-right-to-work.
Equal opportunities policy
We welcome applications from candidates who have a disability and who satisfy the basic criteria. If you require any reasonable adjustments to the application or interview process, please contact us at recruitment@wics.scot.